Contact Non Gamstop Casinos

Got a question about something you've read on warband.org.uk, spotted an error, or want to suggest a site we should look at? This page covers how to get in touch and what kind of messages we're best placed to help with.

How to Reach the Team

Email is the best way to contact us: [email protected]. We read every message that comes in and aim to reply within two working days. If you can tell us upfront what your message is about — a review query, a correction, general feedback — we can get it to the right person more quickly.

What We Can Help With

Questions about our reviews — If you want more detail on how we assessed a particular brand from our list of trusted non GamStop casinos, or why one site ranks above another, ask away.
Corrections — Offers, bonus terms and licensing details change often. If something on the site looks out of date, tell us and we'll check it.
Content suggestions — Want us to cover a specific topic, such as a payment method or a newer brand? Reader suggestions genuinely shape what we write next.
Partnership or editorial enquiries — If you represent a casino brand or an industry publication, introduce yourself and explain what you have in mind.
General feedback — Positive or critical, we read it all and use it to improve how we compare and present information.

What We Can't Help With

We're an independent comparison site, not an operator, a payment processor or a gambling support service. That means we can't access anyone's casino account, process withdrawals, verify identity documents or arbitrate disputes with a specific brand — those queries need to go directly to the casino's own support team, since only they hold your account details.

If you're contacting us because you're worried about your gambling, or someone else's, please say so clearly in your message. We'll point you towards appropriate national support organisations rather than attempting to advise on individual circumstances ourselves. All content on this site is intended for readers aged 18 and over.

Before You Ask About a Specific Brand

If your question relates to a particular operator's welcome offer, wagering requirement or payment turnaround, it helps to check the offer terms shown alongside that brand first — headline figures like a matched deposit percentage or a free spins count usually come with conditions attached (minimum deposit, time limits, maximum bet during wagering) that vary by casino. If our page doesn't answer it, tell us which brand and which detail is unclear and we'll look into it.

Response Times and What to Expect

A real person reads and replies to every email — we don't rely on automated responses as a substitute for an answer. Most messages get a reply within two working days, though this can stretch slightly during busier periods. If your enquiry is complex, we may follow up with a clarifying question before giving a full answer.

Why Reader Input Matters Here

Gambling rules, site licensing and payment options shift regularly, and the market for casinos not on GamStop moves faster than most. We rely partly on reader reports to know when an offer has changed or a brand's terms need re-checking. If you've had a direct experience worth flagging — good or bad — it genuinely feeds into how we keep the site accurate.

Thanks for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you.